Finding More of Your Best Customers
My Dad loves to tell the joke about the guy looking for his contact lenses at night under a corner street lamp: “Where did you lose them?”, a bystander asks.“A few blocks away”, the man answers.“So, why are you looking here?”, asks the bystander.“The light is better here”, the man replies. Unfortunately that is the […]
Recession = More Revenue???
There were a lot of people talking about the possibility of a Recession last month. Yet, recessions don’t always have to hurt. “Recession” and “Increasing Revenue” can actually profitably coexist. I am reminded of a furniture company that approached me in early 2008 to increase their revenue. It was the start of the Great Recession. While […]
Farewell to the Who and McRib
My friend was so excited to tell me about seeing The Who in concert this week! “I had to go. I’ve heard this is their last tour date in Los Angeles – we will never get to see them again!” This week was also a big week for fast food. The McRib returned to McDonald’s on Monday. […]
Make More Money and Feel Good, Too!
Last week, Tesla announced that it had used its solar panels and batteries to restore reliable electricity at San Juan’s Hospital del Niño. This was a mere three weeks after Elon Musk first tweeted that he had already built power systems using solar and batteries for smaller islands, and that the absence of scalability issues […]
Are You Ignoring Your Best Customers?
As I trekked up the steep side of a remote volcano on the island of Bali in the 3am darkness en route to a spectacular sunrise at the top, it occurred to me that I was not the oldest person in my group of mostly Millennials. In fact, five of the twelve on the trip […]
Why Lucky Executives Aren’t Lucky
I work with many CEOs who lament they and their business can never catch a lucky break. It just seems that their competitors always get the leg up with new opportunities, and they have to work so hard just to keep up. “What do those lucky CEOs have that I don’t?” they ask. It turns […]
What Cows and Employees Have in Common
I recently viewed a Ted talk by the Prime Minister of Bhutan, who spoke about how all development in his country is driven by “Gross National Happiness, a pioneering vision to improve happiness and well-being of his people.” That’s right – happiness drives development in Bhutan, not the other way around. Letting happiness dictate a […]
Increase Revenue With Free Burritos!
Chipotle gave me a free burrito yesterday. Grilled steak, fresh guacamole, grilled bell peppers, and all the other tasty ingredients that make me happy. I think I’ll go back and pay for one next time. And the time after that, too. For a healthy eater like me, it was just a wonderful indulgence. Oh yeah, […]
Forget Revenue – Just Fire All of Your Workers and Make a Fortune
As regular readers of this blog know, I am obsessed with revenue and the methodologies companies can use to generate more of it in a sustainable and profitable way. But last week, I was hit over the head with a concept about expenses that knocked me for a loop. It started at a Milken Institute […]